Walking before we can run with LTE

A recent report by Which? investigating 4G across the UK has singled out Middlesbrough as the area with the best 4G coverage, with 83% availability. The same report, which tested coverage in 20 major UK cities, placed Bournemouth as the worst area for 4G connectivity with 67.5% availability. The report also highlighted the inconsistency of […]

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Customers must come first

If you pick up a newspaper, or read a telecoms industry magazine, you’re likely to see stories about mobile, landline and broadband providers having poor customer service. For an industry which enables communication, technology businesses often struggle to converse well with their customers. The telecoms industry has recently encountered an improvement in its customer service […]

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